{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/43c0c713eb9f47f4be55eac8ca6a98c0\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/43c0c713eb9f47f4be55eac8ca6a98c0-1ed3268a19167af5.gif","duration":202.662,"title":"Setting Up Your Profile","description":"Hi there! In this video, I guide you through setting up your profile in the app. First, you can add a photo of yourself to help your team recognize you and make the app feel more personal. Next, please fill in your contact info, including your full name, phone number, and email address, so your case team can reach you easily. Once you've added your information, tap Save, and you'll be all set to get started. Let's make sure everything is connected before we dive into your dashboard!"}