{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/43c2a1e5e21741cdbd7ccc049a90dce5\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/43c2a1e5e21741cdbd7ccc049a90dce5-44d25e386c60094e.gif","duration":239.9073,"title":"Segmenting Customers for Effective Broadcast Campaigns with External Lists via Import","description":"In this video, I walk you through the process of segmenting customers in OneShop for targeted communication via broadcast text or email campaigns. I explain how to utilize the advanced filtering capabilities from our point of sale integration to pull customer lists based on specific criteria. If you need to import custom fields for targeting, I guide you on how to download the template, fill it out with existing customer data, and tag them appropriately. I also emphasize the importance of selecting a store location during the import process, even for existing customers. Please make sure to follow these steps to effectively manage your customer outreach."}