{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/43d2acde1ef1490fa54afff559fd47b4\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/43d2acde1ef1490fa54afff559fd47b4-00001.gif","duration":131.70000000000002,"title":"How to raise a safeguarding alert from the carer app and instantly notify back office","description":"## Updating Safeguarding Alert Feature on Mobile App\n\n### Overview\n\n- Demonstrates how a carer can raise a safeguarding alert from their mobile phone.\n- Allows carers to log in, view scheduled tasks, and raise alerts for incidents or concerns.\n- Alerts are instantly sent to management for visibility and action.\n\n### Assumptions\n\n- The feature is designed for carers to easily access and use on their mobile phones.\n- Safeguarding alerts are crucial for ensuring the well-being of service users.\n- Management receives alerts promptly and can take necessary actions based on the information provided.\n\n### Testing Strategy\n\n- Verify that carers can log in successfully and view scheduled tasks on their mobile phones.\n- Test the process of raising a safeguarding alert for incidents or concerns.\n- Confirm that alerts are sent to management promptly and include relevant details for follow-up and action.\n\nLinks:                                                                                                                                                                      \nAndroid Mobile App: https://play.google.com/store/apps/details?id=com.caresuccess.app                                                                     \nApple Mobile App: https://apps.apple.com/gb/app/caresuccess/id1534716254                                                                                                                                                      \nBook a Demo: https://calendly.com/harry-care-success/book-a-demo  \nWebsite: https://caresuccess.io/"}