{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4434cdd1b028460494879b7c87ed280e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4434cdd1b028460494879b7c87ed280e-00001.gif","duration":98.16,"title":"How to Correct Convert Data Issue","description":"Hey there! In this Loom, I'm going to show you how to update your convert if you're having any issues with the data displaying or the information pulling into the convert application. First, log into your Curator platform and click on the convert icon on the left-hand side. Then, click on the right-hand side of the screen and click on inspect. From there, click on cookies and look for the CRM token and the API token. They may be located in different parts of the page, so keep an eye out for both. Once you find them, double click on the data under the value column and simply delete it for both the CRM token and the API token. That's it! Let me know if you have any questions or if there's anything else I can help you with."}