{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4473efe21398475b84275dd6ac46a985\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4473efe21398475b84275dd6ac46a985-0a76471d5c726670.gif","duration":97.258667,"title":"How to Retrieve AutoPay Preview Reports","description":"This Loom explains how to retrieve and download your AutoPay Preview Report in the Sunbound Operator Portal. After logging in, navigate to the Reports page on the left, where you can view a report that is also emailed to you once it is ready. You can access it about five days before AutoPay is pulled for your community. On the Reports page, use Deliver and then Download to get the report, which lists residents and their balances for the upcoming pull. Review the list and send any needed updates back to the support team."}