{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/449f551332c145da968b8da82117fe0c\" frameborder=\"0\" width=\"1970\" height=\"1477\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1477,"width":1970,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1477,"thumbnail_width":1970,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/449f551332c145da968b8da82117fe0c-00001.gif","duration":435.01,"title":"Configuring Trigger Events in Segment [🎥]","description":"In this quick video tutorial, I will guide you through the process of configuring trigger events in Segment. I will assume that you have already created your transactional survey campaign and the most important aspect to discuss is the trigger section. Although the Segment webhook is still in development, you can use the Zendesk webhook as a workaround. I will show you how to choose Zendesk as your campaign, copy the webhook URL, and add it as a destination in Segment. Additionally, I will explain the mappings section, where you can choose the event that will trigger the survey and map the necessary data. No action is requested from the viewers in this video."}