{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/45ba5fd7bd7a4ebd82136a5e36cf72e7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/45ba5fd7bd7a4ebd82136a5e36cf72e7-1f4c94349e19579e.gif","duration":180.733333,"title":"Manage Custom Domain SSL Certificates","description":"This Loom explains how to manage custom domain SSL certificates, including when you must manage them yourself. It notes the feature is not switched on by default and you need to raise a support ticket with the domains and reason for approval. If granted, the admin area lets you create a CSR, use the first load balancer unless told otherwise, enter domain names and contact details, download the issued PEM certificate with chain, and update the certificate without uploading a key. It also covers updating DNS records, confirming bindings and SSL on the storefront, checking the padlock, and renewing before the certificate becomes invalid while keeping the private key private."}