{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/45c1d637214d4e4f8c0aba841fef0eea\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/45c1d637214d4e4f8c0aba841fef0eea-00001.gif","duration":133.86999999999995,"title":"How to: Reschedule an Appointment","description":"In this video, I will show you a simple yet important process of rescheduling appointments without causing any negative consequences for the guests. I will guide you through the steps to avoid cancellation penalties and ensure a smooth rescheduling experience. Pay close attention to the options available and the rescheduling button. Take note of the flexibility to choose a new date and time for the appointment. No action is required from you, but understanding this process will help you provide better service to our clients."}