{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/460b00a0a528489a87b0c5db4d5c26c4\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/460b00a0a528489a87b0c5db4d5c26c4-c29b27cb6dedc0ee.gif","duration":260.635,"title":"AI Voice Agent Negotiates Freight Rates Securely","description":"This Loom demonstrates how an AI voice agent helps Happy Robot Logistics handle income calls and negotiate load rates automatically. The agent verifies the caller using an MC number and sends a six digit security code to the email on file, then uses matching laws to negotiate while staying within the mass budget. In the live example, it books a flatbed load from Amarillo, Texas to Kansas City, Missouri with pickup on September 26, 481 miles, and 41,044 pounds, negotiating a starting rate of 184.1184 and providing booking reference NEV5ZVO903 TP Abby before transferring to a senior rep."}