{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/460fb62dfc97413c978733810e57d2d8\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/460fb62dfc97413c978733810e57d2d8-2adc3c72a4d1d1f0.gif","duration":190.72,"title":"Userlens Platform Demo","description":"In this video, I introduced User Lens, a platform that uses autonomous AI agents to prevent churn by monitoring sentiment and adoption signals across all accounts. I demonstrated how our system provides detailed insights into account activity, feature usage, and user engagement, allowing Customer Success Managers to act proactively. I also highlighted the ability to create specialized agents for different tasks, such as upselling or onboarding. I requested viewers to book a demo if they are interested in learning more about how User Lens can enhance their CSM efforts."}