{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/467a2c98e289409fb018df484d4a2375\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/467a2c98e289409fb018df484d4a2375-401da99dbb5f4b14.gif","duration":94.341,"title":"Bulk Charge Email Trigger and Follow-Up","description":"This Loom explains how Bulk Charge emails are triggered and what happens when a charge succeeds or fails. The email includes details such as Dear Parent First Name Last Name, a message that the payment method on file has been charged, along with the charge reason and charge amount. To trigger it, go to a class or the members list, select the member, and use Bulk Charge, for example setting a £10 charge for a t-shirt. If the charge cannot be completed, you can set a due date so a follow-up invoice email is sent for the parent to pay."}