{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/46a14d1d97484d29b57fa0c2c446fe1e\" frameborder=\"0\" width=\"1916\" height=\"1437\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1437,"width":1916,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1437,"thumbnail_width":1916,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/46a14d1d97484d29b57fa0c2c446fe1e-5825aa987430dac8.gif","duration":304.805,"title":"Understanding Client Insurance Statuses","description":"In this video, I explain how to navigate our support chat function when you have questions about a client's insurance. I highlight the importance of creating an insurance verification support ticket by clicking the designated button. If you're ever unsure about the details, don't hesitate to reach out for assistance. Remember, using these resources can help us provide better service to our clients. Please make sure to utilize this support feature whenever needed."}