{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/471faa8dce8743b28ae25da0cbcc4a36\" frameborder=\"0\" width=\"2026\" height=\"1519\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1519,"width":2026,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1519,"thumbnail_width":2026,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/471faa8dce8743b28ae25da0cbcc4a36-7ce3561d5c74fb08.gif","duration":68.233,"title":"How to Add Contact Relationships and Smart Mail","description":"This Loom explains how to link contacts using Relationships in the contact profile. You open a contact, click the pencil icon, scroll to Relationships, select the person to link, and click Add Relationship to choose a type or type your own, with the relationship saving as soon as both contact and type are set. You can add multiple relationships, and the new ones appear on the contacts timeline. Relationships can also be used in Smart Mail by adding related contacts to an email via the plus button on the contact card, then selecting 2, CC, or BCC."}