{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/475cbd760bed43eb9aa53242bba9fae3\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/475cbd760bed43eb9aa53242bba9fae3-980b921c270afa43.gif","duration":311.014,"title":"PharmacyHive Dashboard Registers and Reports Guide","description":"This Loom explains how to locate, report, and review dashboard information for forms submitted in PharmacyHive. It directs viewers to Evidence Generation Tools Map for QR codes that show where each form set lands, noting incidentally misreporting goes into a Monday register and is emailed to the owner but not sent to staff or updated into Policies and Procedures until needed. It describes where forms are stored in Policies and Procedures, folder E, Report and Feedback Submissions, organized by customer feedback, induction and training, meeting notes, checklists, and procedure audits, and filters by name and date. It then shows how to navigate Monday registers, review incidents, use top dashboard tabs for trends like open versus closed, severity, and incident types, and view related quality improvements and escalation details."}