{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/478c70bce9ed4f069905b51d0fce3cc2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/478c70bce9ed4f069905b51d0fce3cc2-0520f57534a466f8.gif","duration":168.051,"title":"Submitting a Deposit Alternative Claim &amp; Best Practices","description":"In this video, I walk you through the process of submitting a claim for Deposit Alternative, highlighting two key scenarios: when a resident causes damages or defaults on rent. It's crucial to file these claims within 120 days of the initial default, ideally at month-end. I also demonstrate how to navigate the system to submit a claim, including filling out necessary details like claim type and payment information. Please ensure that the contact information is accurate, as it will be used for any follow-up questions."}