{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/47c92243b01f4223aa5fa1d3d715a484\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/47c92243b01f4223aa5fa1d3d715a484-1714318847838.gif","duration":120.902,"title":"Views and Customization in Zoho Desk","description":"In this video, I explain the different views available in your inbox and how to customize them. I show you how to switch from the classic view to the compact view and the table view. I also demonstrate how to rearrange columns and add or remove specific accounts or data fields. Watch this video to learn how to optimize your inbox views and make them more efficient for your workflow."}