{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/47d73b5a75ba43f989681a1d251f6b3b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/47d73b5a75ba43f989681a1d251f6b3b-1713907909311.gif","duration":212.344,"title":"Portal Customizations Overview","description":"Hi, I'm Erin, an onboarding specialist at Loop. In this video, I'll guide you through customizing your returns portal. Learn how to update colors, upload images, change fonts, and more. Follow our sizing recommendations to avoid blurry or pixelated images. I'll also show you how to update content and use active variables. Watch this video to personalize your portal and enhance the customer experience."}