{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4809a129739a4616aa7b0d78dd265bcf\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4809a129739a4616aa7b0d78dd265bcf-00001.gif","duration":122.161,"title":"Understanding Inbound Calls on Popin Seller Agent App","description":"In this video, I explain how to receive calls on Popin and what happens when a customer initiates a call. I walk through the process of accepting or declining a call and discuss the options available during a call. I also mention the call disposition form and the importance of adding remarks about the call. No action is requested from the viewers."}