{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/484a3b4bc3d54cf48a89f37d233c8afe\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/484a3b4bc3d54cf48a89f37d233c8afe-391c4559c41a91c2.gif","duration":870.483,"title":"Addressing Negative Reviews and Responses 📉","description":"In this video, I tackle seven negative reviews that we've received, focusing on how to respond effectively. I highlight specific reviews, including one that was updated recently, and discuss the challenges we face with cultural appropriation accusations. I also mention the importance of flagging inappropriate reviews and ensuring our team is informed. Please take note of the flagged reviews and let me know if you have any questions or need assistance with responses."}