{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/48e24e780f524c8fbd7d61c6ce2b643f\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/48e24e780f524c8fbd7d61c6ce2b643f-17db385e4ea2e095.gif","duration":97.776,"title":"How to Submit a Support Ticket to NinjaNotes Support Team 📩","description":"In this video, I walk you through the process of submitting a support ticket to the NinjaNotes support team. If you encounter any issues, please first check our knowledge base for potential solutions. If you still need assistance, click the 'contact support' button located in the lower left-hand corner of the page. Fill out the form with your email, a subject, a detailed description of your issue, and attach any relevant files like screenshots or logs. Once completed, hit the submit button to send your ticket."}