{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4905f2e76ee544b4a62d925d764e7a4f\" frameborder=\"0\" width=\"1262\" height=\"946\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":946,"width":1262,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":946,"thumbnail_width":1262,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4905f2e76ee544b4a62d925d764e7a4f-ab3d3b07fb9c3fca.gif","duration":301.782,"title":"How to Use Birdie Q-Score for CQC Insights 😊","description":"Hi, I’m Ben from Birdie. In this Loom, I show you how to use your Birdie Q Score in Birdie Analytics to benchmark your agency against CQC criteria using your own team data. The report gives a 1 to 4 scale across five categories, with a six month trend and a personalised overall score that is also emailed to your care managers each month. I walk through care planning, core monitoring, caring staff, medication monitoring, and alert responsiveness, and how to drill into issues and take action. If your score is low, the report provides clear actionable insights you can use before inspection time."}