{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4b4e43bff11f4ebea8f3b209f7b6fc4d\" frameborder=\"0\" width=\"1838\" height=\"1378\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1378,"width":1838,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1378,"thumbnail_width":1838,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4b4e43bff11f4ebea8f3b209f7b6fc4d-0d82049a3aa2c27d.gif","duration":82.078,"title":"Reply to Bad Reviews in 10 Seconds","description":"This Loom demonstrates the Review Recovery System for generating responses to bad Google reviews quickly. It shows that owners can freeze when they receive a one star review, and the tool, built in Google Sheets, avoids installing a new app. The creator pastes a one star review from Sarah into the system and generates a reply via a toolbar, producing a public response in column F within 10 seconds, along with a phone and email script if the customer wants to reach out. The full response can then be viewed in the system."}