{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4b6f6bc02da64c7b805ea0fd782f8a6d\" frameborder=\"0\" width=\"640\" height=\"480\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":480,"width":640,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":480,"thumbnail_width":640,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4b6f6bc02da64c7b805ea0fd782f8a6d-00001.gif","duration":2094.4,"title":"Customer Experience - the brutal and honest truth - a frank and honest conversation with Jerry Angrave"}