{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4ba1bbf672784ed6aa75c2922732c21d\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4ba1bbf672784ed6aa75c2922732c21d-56209144ed748f7f.gif","duration":494.635,"title":"Friday and Saturday Offer Day Process Plan","description":"This Loom outlines the staffing and event flow for handling offer decisions and payments during the Friday and Saturday pitches. On Friday, Dr. Sonia pitches first, then participants take a folder and are escorted to the offer and payment room where a team of about 20 processes payments via Stripe, targeting 2 to 3 minutes per application, with four staff at the payment desks and five closers to handle secondary payments up to $20,000 or $12,000 or payment plans. Access and training requirements are noted for closers to use Stripe for additional payments, with clients receiving a client copy and the company keeping a record copy to reduce chargebacks. A key control is preventing anyone from leaving with a folder unless a payment has been made, and the room will have multiple door stations and floaters for questions, with a 15-minute break before Sidira’s 20-minute segment. Saturday follows a similar folder process in the room, and anyone who decides at the event will take a photo with Sam and George to justify their absence during the conference end."}