{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4c3cae108b884bb6964349b2d027d739\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4c3cae108b884bb6964349b2d027d739-efaf735da9d62ec6.gif","duration":92.666,"title":"Improving Guest Registration Consistency in Court Reserve","description":"In this video, I'm addressing an issue we have with the registration process for our intro to Pickleball sessions. When I add guests who don't have a Court Reserve account, I'm prompted to enter a phone number, but the system only displays an email field afterward, which is inconsistent and confusing. This inconsistency occurs across all screens, whether I'm adding guests or members with accounts. I would like to see a more uniform approach, where either an email or a phone number is consistently requested and displayed. I'm hoping for guidance on how to fix this issue."}