{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4c95cbd56e5f4b08ad7a52a97ea7f2a4\" frameborder=\"0\" width=\"1056\" height=\"792\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":792,"width":1056,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":792,"thumbnail_width":1056,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4c95cbd56e5f4b08ad7a52a97ea7f2a4-b50348f9bb5c0bb0.gif","duration":136.8,"title":"13/ Replies and Routing","description":"This Loom gives a quick tour of the Replies tab for campaign-specific inbox management. It shows how to search leads, use filters like red or unread, and triage using AI-assigned lead categories such as Interested, Meeting Request, and Info Request, then handle lower-priority categories like Wrong person or Do not contact later. Inside a conversation thread, users can reply or forward, and also mark messages as unread, change lead category, or add a lead or domain to a block list when requested. The speaker advises using lead categorization for triage rather than treating it as the ultimate source of truth."}