{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4d03b410295549418c07f3891d1f2e27\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4d03b410295549418c07f3891d1f2e27-3098b40d8431fdb7.gif","duration":76.8,"title":"Coaching: Agent Workflow","description":"In this video, I walk you through the coaching tab on your dashboard, where you can view your current coaching sessions, including their last update, session name, and assigned coach. You'll also find details on the discussion template, tasks assigned, and the ability to leave comments or upload files after your session. Remember to acknowledge your coaching session to officially close it out with your coach. Please make sure to check these features to enhance your coaching experience."}