{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4f3b6511b9d44cdeb0744714e1c308f5\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4f3b6511b9d44cdeb0744714e1c308f5-9999aa6869dbd822.gif","duration":249.216,"title":"Lookout, Stop Elderly Internet Fraud Payments","description":"This Loom explains Lookout, a solution to reduce internet fraud by helping banks and credit unions verify potentially unauthorized payments. The presenters note Americans lost about $21 billion to internet crime last year, with $7 billion lost by people over 60, and argue that banks only ask whether the account holder authorized the payment, which often comes after scammers already time a victim. Lookout scores transactions using payment patterns and NLP from call or message context, then routes high-risk cases for review or verification. It also describes an agent call system using Twilio and 11 Labs, plus a process for flagging and sharing scam numbers with institutions and score-based referral lists."}