{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4f8b8fc2ae274c328022134efd2ba58b\" frameborder=\"0\" width=\"1844\" height=\"1383\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1383,"width":1844,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1383,"thumbnail_width":1844,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4f8b8fc2ae274c328022134efd2ba58b-9633c4468f68507f.gif","duration":154.826,"title":"3.) Setting Up Contact Admin Email &amp; Business Currency","description":"This Loom explains how to configure the Contact Admin section for caregivers. On the caregiver side, a Contact Admin button will show email addresses that caregivers can use for agency specific questions such as hourly pay, submitting PTO, or other topics caregivers do not want to send to Zengage. You can toggle on specific members of your admin team so their email appears for general inquiries, or add fallback emails like scheduling at for scheduling questions and HR at for PTO requests. After saving, the section is marked complete and the next step is setting business currency, which defaults to U.S."}