{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/4fe6581639224521bcf787dfba1ff13a\" frameborder=\"0\" width=\"1536\" height=\"1152\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1152,"width":1536,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1152,"thumbnail_width":1536,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/4fe6581639224521bcf787dfba1ff13a-ab1840fbae8cf614.gif","duration":150.7164,"title":"Creating a Custom Summary Profile for Salesforce Fullstory Integration","description":"In this video, I demonstrate how to create a custom summary profile for the Salesforce and Full Story integration using Anywhere Activation. By default, the summary prompt is quite basic, so I show how to enhance it by using the API in Postman to include more relevant context for our team, specifically focusing on rental vehicles viewed by users. I set a pre-prompt and modify the post-prompt to request a bulleted list of vehicles along with a summary of the user's experience. After sending the API command and saving the profile in Salesforce, I verify that the summary now displays the desired information. I encourage you to follow this process to improve user insights in your own projects."}