{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/503a546c23f04217893dd7e2e5aeb10d\" frameborder=\"0\" width=\"1228\" height=\"921\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":921,"width":1228,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":921,"thumbnail_width":1228,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/503a546c23f04217893dd7e2e5aeb10d-45cd135214f91e82-full.jpg","duration":321.125,"title":"How to Add A Custom Email Domain for Email Notifications","description":"In this video, I guide you through the process of changing our email domain from the default to a custom one. We cover adding a custom email, verifying it, updating DNS records, and authenticating the domain. Your task is to follow the steps to update our email domain.\n Key Steps\n\n1. **Access Email Domains Section**\n\n   - Go to Setup and select Email Domains.\n\n2. **Initiate Custom Email Addition**\n\n   - Click on \"Add Custom Email\" button.\n   - Enter an email address to receive a verification code and click \"Send\".\n\n3. **Verification Process**\n\n   - Check your email for the verification code.\n   - Copy the verification code from the email received.\n   - Paste the verification code in the designated field and click \"Verify\".\n\n4. **Domain and Prefix Configuration**\n\n   - Enter the desired prefix for the email address.\n   - Click \"Save\".\n\n5. **Authentication and DNS Records**\n\n   - Click on the \"Needs Authentication\" button.\n   - Copy the provided DNS records.\n   - Update the DNS records in your domain registrar for authentication.\n\n6. **Verification**\n\n   - Toggle the option \"I have added these records to my domain provider settings\" to \"Yes\".\n   - Click \"Verify\" for authentication.\n\n7. **Confirmation**\n\n   - Once authenticated, a green checkmark status will appear.\n   - The sending domain will change to the new custom domain.\n   - The email prefix will reflect the changes made.\n\n8. **Utilize Custom Domain**\n\n   - Test the custom domain by creating a message and selecting the email channel to view the updated sender information.\n\n### Cautionary Notes\n\n- Ensure the accuracy of the email address used for receiving the verification code.\n- Carefully follow the instructions for updating DNS records to avoid email delivery issues.\n- Double-check all changes made to the custom domain to prevent errors in sender information.\n\n### Tips for Efficiency\n\n- Communicate with team members who have access to the domain registrar if needed.\n- Save the DNS records provided for future reference.\n- Regularly monitor email deliverability and sender information after custom domain setup for any issues.\n\nLink to Loom\n\nhttps://www.loom.com/share/503a546c23f04217893dd7e2e5aeb10d"}