{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5144effc9e42483ebba3e1d4c48aeab2\" frameborder=\"0\" width=\"1324\" height=\"993\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":993,"width":1324,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":993,"thumbnail_width":1324,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5144effc9e42483ebba3e1d4c48aeab2-d7bebe8361085abf.gif","duration":91.0061,"title":"Managing Call Tags","description":"In this video, I walk you through how to effectively manage and utilize call tags. Call tags automatically categorize calls based on specific criteria like call type and sentiment, which helps us identify follow-up needs such as rescheduling or cancellations. You can view, edit, and filter these tags to streamline your workflow. I also show you how to create custom call tags in the settings. Please take a moment to familiarize yourself with this process to enhance our call management efficiency."}