{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/516857fab51f4a3e982cf32cb9f3d49a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/516857fab51f4a3e982cf32cb9f3d49a-00001.gif","duration":294.63433333333336,"title":"Re-enrolling a Member on PlanForward 2.0","description":"In this video, I will guide you through the process of re-enrolling a member on PlanForward 2.0. I will show you how to reactivate an inactive account holder and member, and walk you through the steps of updating their information, choosing a plan, and completing the enrollment process. No action is required from you, but this video will provide you with a clear understanding of how to re-enroll a member on our platform."}