{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/52194c844ea7423aa3420e22df79f1c4\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/52194c844ea7423aa3420e22df79f1c4-c26f60d77dc76ae9.gif","duration":412.651,"title":"Enhancing Patient Experience at iMantra with Innovative Systems","description":"Hi Kartikey, in this video, I wanted to share two custom systems I've created for iMantra that can optimize how you handle patient inquiries and bookings. The first is a 24/7 receptionist named Anika, who can efficiently manage appointment scheduling, and the second is a website chatbot that can handle various inquiries instantly. I believe these systems can help tighten some gaps in your current processes, especially since I've noticed a few customer complaints online regarding communication. I’m not criticizing your existing systems, which I think are great, but rather suggesting enhancements to improve patient engagement and revenue. Please let me know if you have any questions or if you'd like to discuss this further!"}