{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/52a9b4707fe843ebbeb2fde1b454e02c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/52a9b4707fe843ebbeb2fde1b454e02c-81a202a45937c8cf.gif","duration":88.126,"title":"Company Settings: Working Hours ","description":"In this video, I walk you through how to access and adjust your working hour settings in Proline. By default, your working hours are set from 9 a.m. to 5 p.m., but you can change these times and specify whether you work on Saturdays or Sundays. I also explain the outside hours behavior option, which allows you to decide how to handle calls received outside of your working hours, whether by forwarding them or sending them directly to voicemail. It's important to note that these settings will affect your campaigns and automated communications. Please take a moment to review and adjust your settings as needed."}