{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/52c9b4621320482ca89b7f73ed933ffc\" frameborder=\"0\" width=\"1798\" height=\"1348\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1348,"width":1798,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1348,"thumbnail_width":1798,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/52c9b4621320482ca89b7f73ed933ffc-d8a44b169f540481-full.jpg","duration":330.9697,"title":"Creating &amp; Editing Dispositions 📝","description":"This video shows you how to create and manage dispositions in your Convoso account, including both account-wide settings and campaign-specific settings. You’ll learn how final dispositions impact dialing, how to add and customize dispositions with options like color coding, and why dispositions cannot be deleted—but can be renamed to avoid confusion. Review your campaign settings to ensure agents only see the dispositions that matter."}