{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/532d55bedb2a4629849bd77b5ac8338c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/532d55bedb2a4629849bd77b5ac8338c-9c581c1ab8524e38.gif","duration":135.006,"title":"Optimize Subscription Feedback View for E Commerce","description":"This Loom explains a UX problem with a required feedback box shown when someone cancels their subscription and selects a product quality issue. The author says the feedback text cannot be filtered or searched easily, making it hard to know what customers reported. They propose optimizing the view so that when a user clicks the first question, all clients affected can be shown along with their rate, the result, and the response. The author emphasizes that this one click visibility is important for e-commerce teams to quickly see product or problem-related feedback."}