{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/53cf182fb1594539b6e0b1849a18197f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/53cf182fb1594539b6e0b1849a18197f-00001.gif","duration":61,"title":"Adding Tasks to Customer Events View","description":"In this video, I will show you how to add tasks to the customer events view in order to get a quick overview of customer requests coming in from an outside channel. By adding tasks with the customer or intermediary name and a description, you can easily track and manage these requests. I will also demonstrate how to assign consultants to these tasks. Watch this video to learn how to efficiently handle customer requests and stay organized."}