{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/53d267213ec647e7b855cc32f9337bda\" frameborder=\"0\" width=\"1741\" height=\"1306\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1306,"width":1741,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1306,"thumbnail_width":1741,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/53d267213ec647e7b855cc32f9337bda-41e147868cf09ea2.gif","duration":142.225,"title":"Building Connection in Times of Disconnection","description":"In this video, I discuss the importance of maintaining connection within our communities, especially during challenging times like the COVID pandemic. I share my experience of hand-delivering branded face masks to gym members to remind them they were not forgotten, emphasizing the value of intentional micro-touch points. I believe that small gestures, like sending birthday cards or following up after events, can significantly enhance our members' sense of belonging. I encourage you to think about how you can implement similar practices in your own interactions. Let's prioritize these in-between moments to prevent silence and foster engagement."}