{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/544e4c6a862941659364f1dd9addc2c2\" frameborder=\"0\" width=\"1388\" height=\"1041\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1041,"width":1388,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1041,"thumbnail_width":1388,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/544e4c6a862941659364f1dd9addc2c2-15431651364ec3ae.gif","duration":726.46,"title":"Enhancing Linking Customer Records to MxMerchant","description":"In this video, I introduced a new feature that enhances how customers or patients are linked to your MX merchant account through a dedicated tab in the billing section. I walked through various scenarios, including connecting, disconnecting, and reconnecting patients, emphasizing that these actions can be done explicitly or automatically during the normal workflow. I highlighted the importance of understanding the implications of disconnecting, as it wipes all related information on the lobby side. I recommend that for new patients without existing records in MX Merchant, you should simply follow the normal billing process to create the link automatically. Please take a moment to familiarize yourself with this new feature and its functionalities."}