{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/545012167582404a9520514af5de276e\" frameborder=\"0\" width=\"1114\" height=\"835\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":835,"width":1114,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":835,"thumbnail_width":1114,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/545012167582404a9520514af5de276e-e0dbed44934627b1.gif","duration":273.9829,"title":"Gladly Install Demo","description":"In this video, I demonstrate the installation process of the Onward app, focusing on generating and using API keys, setting up basic authentication, and configuring customer linking attributes. The video provides a step-by-step guide on how to install the app correctly. Action requested: Reach out to the Gladly support team for further assistance if needed."}