{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/54b74c890e684882ab0b2281d507f5af\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/54b74c890e684882ab0b2281d507f5af-11a95b9512ccb401.gif","duration":577.933,"title":"Customise the Appointment Booking Bot","description":"In this Loom I break down my appointment booking conversation AI bot that books consultations after a lead magnet is delivered. The bot keeps the tone fun and natural, asks thoughtful follow up questions, checks your calendar for availability, and sends proposed times via Instagram DMs so the user can confirm by replying. I cover high level goals, engagement style, max messages set to around 10, timeout set to 24 hours, and I recommend leaving confirmation messages turned off. If someone does not book, it follows up subtly and the rest of the flow covers booked and not booked branches. No direct action is requested, but I say the next step is to test it and tune language if needed."}