{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5518ddce586142eeb5318d2662d4727a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5518ddce586142eeb5318d2662d4727a-c3e9828ac39ddfab.gif","duration":108.7262,"title":"Writing Off Credits in the System 💼","description":"In this video, I walk you through the process of writing off existing credits in our system. I demonstrate how to create an offsetting invoice for a specific customer, in this case, Messina Distributors, and explain the importance of entering the total credit amount as a positive figure. I also highlight the need to select a GL account, such as bad debt expense, before publishing the invoice. Once the invoice is published, I show how to select it along with the credit invoices to manage the payment effectively. Please make sure to follow these steps when handling credit write-offs in your accounts receivable."}