{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5599f9d466d04661af460f8a78930986\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5599f9d466d04661af460f8a78930986-00001.gif","duration":502.313049,"title":"Importance of Phone Etiquette in Funeral Homes","description":"In this video, I discuss the crucial role of proper phone handling in funeral homes due to the challenges faced by funeral staff in managing multiple priorities. I emphasize the significance of empathy, clear communication, and avoiding industry jargon to build trust with families. No specific action requested from viewers."}