{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/567432f4fc8841ffbf2db94c0e8ed462\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/567432f4fc8841ffbf2db94c0e8ed462-3b1777e80341273f.gif","duration":457.95,"title":"Understanding Service and Subservice Levels","description":"In this video, I explain the concept of service levels and subservice levels, particularly in the context of taxi truck and courier work. I walk through the setup and configuration steps necessary to document these levels effectively, emphasizing the importance of creating a parent service level and its corresponding subservice levels. I also highlight how these configurations will appear to users when creating consignments. Please take note of the key steps I outline for setting this up correctly."}