{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/56a3113775f74cf29b255efab126ac65\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/56a3113775f74cf29b255efab126ac65-1696069802611.gif","duration":1421.6450000000011,"title":"Operations Management System Overview","description":"In this video, I discuss the journey of building remote operations within MakeSpace, focusing on the recruitment and retention of great operators, the importance of a growth mindset, and the role of technology in driving operational excellence. I also highlight the significance of having the right people, avoiding blame cycles, and focusing on inputs rather than outputs. This video provides valuable insights for anyone responsible for running remote operations."}