{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/5750d0c2d2bf4cfea55af4a1724a8ed4\" frameborder=\"0\" width=\"2308\" height=\"1731\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1731,"width":2308,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1731,"thumbnail_width":2308,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/5750d0c2d2bf4cfea55af4a1724a8ed4-8483ffc3c6ef6746.gif","duration":401.049,"title":"Exploring the Message Center in Lofty 📬","description":"In this video, I walk you through the message center in Lofty, which is a crucial part of our system. You can find it in the upper right-hand corner, and it's where all incoming texts and emails will be stored. It's important to check this regularly to ensure you respond to any messages from leads, as these conversations are logged and attached to client profiles. I also highlight features like sending listings, attaching media, and using templates. Please make it a habit to stay on top of your messages to maintain effective communication with clients."}