{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/57ab981206b54d83811489292cc4280a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/57ab981206b54d83811489292cc4280a-f46f547094b93d60.gif","duration":84.966667,"title":"How to Edit or Delete Purchased Packages","description":"This Loom shows how to delete or edit a package someone has already bought in the admin interface. You start by finding the user in Admin menu via search, opening their profile, then going to Packages to view all packages they own. To delete, select the package, scroll down, click Delete Prepaid Event, type Delete in capital letters, and confirm, noting it cannot be undone and also removes the Packages Transaction History. To edit instead, open the package to change the value cap, expiration date, transfer it, and set event types, with changes saving automatically and the summary updating to reflect the new coverage."}