{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/57e2251a27ad4daeae1b86519eea6fcc\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/57e2251a27ad4daeae1b86519eea6fcc-00001.gif","duration":52,"title":"How To Open An Email Support Ticket"}