{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/57eaa86de95843a5b27cd667bd5a07d2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/57eaa86de95843a5b27cd667bd5a07d2-548c676f363228d6.gif","duration":1077.653,"title":"How to Customise Your Ivorey™ Profile Settings","description":"This Loom walks through the profile settings inside Ivorey, where you manage your login and personal preferences. It covers the General tab (updating first and last name, login email for password resets, phone number and optional extension, primary calendar, platform language, and creating an email signature with options to auto-append and place above quoted text). The Security tab explains how to update your password with requirements of at least 12 characters including letters, numbers, and a special character, sign out everywhere, and set up two-factor authentication via an authenticator app. It also reviews Email and Conversations (connecting Gmail or Outlook to sync inbox mail), Calendar availability (working hours, date-specific availability, and integrations to avoid double booking), and Notifications (in-app, email, SMS, conversation, task, and calendar related alerts)."}